Description

 Technical Support Engineer

Experience

• 3–5 years of relevant experience in Technical Support, IT Support, or Post-Production Support.

Key Responsibilities

• Provide technical support for audio and video production.
• Provide day-to-day IT support to users.
• Troubleshoot and resolve software and technical issues.
• Support production teams with audio/video-related technical problems.
• Install, configure, and troubleshoot software and related systems.
• Coordinate with internal teams when required to resolve complex issues.

Technical Skills

The candidate should have good working knowledge of:

• Avid Pro Tools
• Cubase
• Adobe Premiere Pro
• DaVinci Resolve
• Audio & Video Technical Support
• IT Support

Required Skills

• Good troubleshooting and problem-solving skills.
• Good communication skills.
• Ability to work independently and with different teams.
• Ability to work in a fast-paced production environment.

About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

At DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. We look forward to meeting you!